Privacy Policy
Last Updated: 12/12/24

Introduction
The Garza Law Firm (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how and why we collect, use, and share personal information and outlines your rights and choices regarding your personal information. It also includes important terms regarding SMS communications, in compliance with The Campaign Registry (TCR) guidelines and applicable U.S. laws.

We are based in Texas, and U.S. law governs our privacy practices. We do not operate public blogs or forums, and we do not collect IP addresses, identity documents, social media profiles, or geolocation data.

How We Collect Your Personal Information
We collect personal information directly from you when you:

  • Contact us to discuss potential legal representation.
  • Request updates (including by SMS) regarding appointments, case-related information, or other legal matters.
  • Provide your information during job applications or related inquiries.

We collect only the personal information you voluntarily provide, such as your name, phone number, and email address. We do not purchase lead lists, conduct surveys, or engage in unsolicited outreach.

What Personal Information We Collect
We limit our collection to the information needed to provide our services and fulfill your requests. This may include:

  • Name
  • Phone Number
  • Email Address

We do not collect IP addresses, identity documents, social media profile information, or geolocation data.

How We Use Your Personal Information
We use your personal information to:

  • Potential Clients: Evaluate and respond to inquiries about potential representation, schedule consultations, and provide requested information.
  • Existing Clients: Provide case-related updates, appointment reminders, and other relevant legal notifications.
  • Job Applicants (If Applicable): Communicate regarding your application status, request additional information, and provide onboarding details.

We do not send unsolicited marketing or promotional SMS messages. Any SMS communications we send are related to the purpose for which you provided your consent.

How We Share Your Personal Information
We do not sell, rent, or share your personal information with third parties for their own marketing purposes under any circumstances, including phone numbers collected through the SMS consent process. We handle all scheduling, communications, and client interactions internally.

Your personal information may be shared only when required by law, such as in response to a court order or subpoena, or when necessary to protect our rights or the rights of others. Outside of these limited scenarios, we do not share your personal information without your express consent.

SMS Communications Terms and Conditions
By providing your phone number and choosing to receive SMS messages, you agree to the following terms:

  1. Consent to SMS:
    • By providing your number, you consent to receiving SMS messages from The Garza Law Firm related to your inquiries, appointments, case updates, or, if applicable, job application status.
    • We will not sell, rent, or share information obtained through your SMS consent with third parties for their own marketing purposes.
  2. Types of SMS Messages You May Receive:
    • Potential Clients: Appointment confirmations, consultation reminders, and instructions for next steps based on your request.
    • Existing Clients: Case status updates, reminders about hearings, meetings, deadlines, and other legal notices relevant to your representation.
    • Job Applicants (If Applicable): Updates on your application, requests for additional materials, and onboarding instructions.
  3. Standard Messaging Disclosures:
    • Message and Data Rates May Apply: Your carrier may charge standard messaging rates.
    • Opt-Out: You may opt out of SMS at any time by replying “STOP”. We will promptly remove you from our SMS distribution list.
    • Help: For assistance, reply “HELP” or contact us at [email protected]. You can also visit our website and review this Privacy Policy for more information.
  4. Opt-In/Opt-Out Management:
    We maintain records of your consent. No SMS messages will be sent without your express opt-in, and we will honor opt-out requests promptly.

Cookies and Similar Technologies
Our website may use basic cookies or similar technologies to enhance user experience and site functionality. These do not collect personally identifiable information. You can adjust your browser settings to refuse cookies, though this may affect certain website features.

Prohibited Content and Compliance
We comply with TCR guidelines and industry best practices to prevent spam, fraud, and abusive content. We will not send messages containing:

  • Advertisements for loans, credit repair, debt relief, firearms, alcohol, tobacco, or other prohibited categories.
  • Work-from-home, secret shopper, or political advertisements.
  • Illegal, threatening, abusive, harassing, defamatory, or deceptive content.
  • Third-party affiliate/lead generation links.
  • Controlled substances or adult content.

We reserve the right to cease sending any prohibited content immediately and take any necessary action to ensure compliance.

Your Rights and Choices

  • Access and Correction: You may contact us to access or correct your personal information.
  • Deletion: If you wish to have your information deleted, and this does not conflict with legal or ethical obligations, we will do so upon request.
  • Opt-Out of Communications:
    • Email: Unsubscribe by following the instructions in our emails or by contacting [email protected].
    • SMS: Reply “STOP” to end SMS communications.

Data Security and Retention
We take reasonable steps to protect your personal information from unauthorized access, disclosure, or alteration. We retain your information only as long as necessary to fulfill the purposes described in this Policy or as required by law.

Children’s Privacy
Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe a child has provided information without proper consent, please contact us, and we will remove it.

Third-Party Websites
Our website may contain links to third-party sites not governed by this Policy. We encourage you to review their privacy policies before providing any personal information.

Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will update the “Last Updated” date at the top of this page. Your continued use of our services after changes take effect indicates your acceptance of the updated terms.

Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:

  • Email: [email protected]
  • Phone: 210-738-1011
  • Mailing Address: 5820 IH 10 W., San Antonio, Texas 78201