Privacy Policy

Last Updated: 02/19/25

Introduction

The Garza Law Firm (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how and why we collect, use, and share personal information and outlines your rights and choices regarding your personal information. It also includes important terms regarding SMS communications in compliance with The Campaign Registry (TCR) guidelines and applicable U.S. laws.

We are based in Texas, and U.S. law governs our privacy practices. We do not operate public blogs or forums, and we do not collect IP addresses, identity documents, social media profiles, or geolocation data.

How We Collect Your Personal Information

We collect personal information directly from you when you:

  • Contact us to discuss potential legal representation.
  • Request updates (including by SMS) regarding appointments, case-related information, or other legal matters.
  • Provide your information during job applications or related inquiries.

We do not purchase lead lists, conduct surveys, or engage in unsolicited outreach.

What Personal Information We Collect

We limit our collection to the information needed to provide our services and fulfill your requests. This may include:

  • Name
  • Phone Number
  • Email Address

We do not collect IP addresses, identity documents, social media profile information, or geolocation data.

How We Use Your Personal Information

We use your personal information to:

  • Potential Clients: Evaluate and respond to inquiries about potential representation, schedule consultations, and provide requested information.
  • Existing Clients: Provide case-related updates, appointment reminders, and other relevant legal notifications.
  • Job Applicants (If Applicable): Communicate regarding your application status, request additional information, and provide onboarding details.

We do not send unsolicited marketing or promotional SMS messages. Any SMS communications we send are directly related to the purpose for which you provided consent.

How We Share Your Personal Information

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes. We do not sell, rent, or share your personal information with third parties for their own marketing purposes under any circumstances.

Your personal information may be shared only when:

  • Required by law (e.g., in response to a court order or subpoena).
  • Necessary to protect our rights or the rights of others.

SMS Communications Terms and Conditions

1. Consent to SMS Communications

By providing your phone number and opting in to receive SMS messages, you agree to the following terms:

  • You consent to receiving SMS messages from The Garza Law Firm related to your inquiries, appointments, case updates, or, if applicable, job application status.
  • We will not sell, rent, or share information obtained through SMS consent with third parties for marketing purposes.

Types of SMS Messages You May Receive

If you have consented to receive text messages from The Garza Law Firm, you may receive messages related to the following:

  • Appointment Reminders
  • Case Updates
  • Deadline & Document Submission Reminders

Example Messages

We use SMS to communicate with clients about their legal matters. Below are examples of messages we may send:

1. Appointment Reminder
“Hi [Client Name], this is a reminder about your meeting with [Attorney Name] on [Date] at [Time]. If you need to reschedule, call us at +1 210-738-1011 or visit https://edwardgarzalaw.com/contact. Please reply ‘STOP’ to opt-out from any SMS.”

2. Case Update
“Hi [Client Name], we’ve submitted the required documents for your case. We’ll update you as soon as we hear back. Questions? Call +1 210-738-1011 or visit https://edwardgarzalaw.com/contact. Please reply ‘STOP’ to opt-out from any SMS.”

3. Deadline Reminder
“Hi [Client Name], just a reminder that we need your signed forms by [Date] to move forward with your case. Call +1 210-738-1011 or visit https://edwardgarzalaw.com/contact if you have any questions! Please reply ‘STOP’ to opt-out from any SMS.”

3. Message Frequency

Our SMS message frequency is estimated to be 1-5 text messages weekly per user.

4. Potential Fees for SMS Messaging

Carriers may charge fees for each message sent or received. These fees can vary based on the carrier’s pricing structure and whether the message is sent domestically or internationally.

5. Opt-In Method

Customers may opt-in for SMS messaging from The Garza Law Firm through one of the following methods:

  • Website Form: Customers can opt-in by checking a box on our contact form that states:

    “By checking this box, I agree to receive text messages (SMS) from The Garza Law Firm. Message frequency varies, typically 1-5 messages per week. Message and data rates may apply. Text HELP for help, text STOP to opt-out. See our Privacy Policy at https://edwardgarzalaw.com/contact/privacy-policy/.“

  • Verbal Consent: During a call initiated through our website ([Website URL]), customers will be asked:

    “‘Do you agree to receive text messages from The Garza Law Firm? Message frequency varies, typically 1-5 messages per week. Message and data rates may apply. Text HELP for help, text STOP to opt out. See our Privacy Policy at https://edwardgarzalaw.com/contact/privacy-policy/‘.”

6. Opt-Out Method

Customers can opt-out of SMS messaging from The Garza Law Firm at any time by:

  • Replying “STOP” to any received SMS message.
  • Contacting us at [email protected] to request removal from our SMS list.

Once opted out, customers will receive no further SMS communication. Customers can opt back in at any time by replying “START.”

7. Standard Messaging Disclosures

Opt-In/Opt-Out Management

  • We maintain records of your consent. No SMS messages will be sent without your express opt-in, and we will promptly honor all opt-out requests.

Cookies and Similar Technologies

Our website may use basic cookies or similar technologies to enhance user experience and site functionality. These do not collect personally identifiable information. You can adjust your browser settings to refuse cookies, though this may affect certain website features.

Prohibited Content and Compliance

We comply with TCR guidelines and industry best practices to prevent spam, fraud, and abusive content. We will not send messages containing:

  • Advertisements for loans, credit repair, debt relief, firearms, alcohol, tobacco, or other prohibited categories.
  • Work-from-home, secret shopper, or political advertisements.
  • Illegal, threatening, abusive, harassing, defamatory, or deceptive content.
  • Third-party affiliate/lead generation links.
  • Controlled substances or adult content.

We reserve the right to cease sending any prohibited content immediately and take any necessary action to ensure compliance.

Your Rights and Choices

  • Access and Correction: You may contact us to access or correct your personal information.
  • Deletion: If you wish to have your information deleted (unless required for legal reasons), we will process your request.
  • Opt-Out of Communications:
    • Email: Unsubscribe via the link in our emails or contact [email protected].
    • SMS: Reply “STOP” to opt-out.

Contact Us

For questions, concerns, or requests, contact us at:
📧 Email: [email protected]
📞 Phone: 210-738-1011
📍 Address: 5820 IH 10 W., San Antonio, Texas 78201